Webinar: The world has changed, how have operational teams responded and is this sustainable?

Thursday, 29 April, 09:30 BST/ 10:30 CEST/ 16:30 HKT

Operational excellence is now a service differentiator. In a competitive funds landscape with an alternative working environment, how are operations teams directly contributing to business performance and client service?

Find out how firms are building a reputation for excellence by taking advantage of advanced technologies to support human endeavour. But, is this contributing to more complicated events where larger team sizes are the only answer? 

Join us as we discuss these issues and more.

To access the webinar please fill out the short form displayed. 


Steve Leggett

Chief Operating Officer


Jon Willis

Global Head Distribution Support and Transfer Agency Operations


Alexandra Waite

Head of Transfer Agency, EMEA and APAC
BNY Mellon